1. Scope
This Privacy Policy applies to Apex Learning’s website, enrolment processes and tutoring services offered in Australia.
2. Information we collect
2.1 Information you provide to us
- Contact details (parent/guardian and student names, email, phone).
- Student details (school, year level, subjects, goals).
- Enrolment information (class selections, availability, notes).
- Payment-related details you provide to our secure payment processor.
2.2 Information collected automatically
- Usage and device data (pages viewed, browser type, IP address).
- Cookies (see Section 8).
3. How we use your information
- Provide tutoring services, manage enrolments and communicate with you.
- Improve our learning resources and website experience.
- Send important updates about classes, assessments and policies.
- Comply with legal obligations and enforce our Terms.
5. Security
We use administrative, technical and physical safeguards to protect information. Despite our efforts, no system is completely secure. Please contact us immediately if you believe your data has been compromised.
6. Data retention
We keep personal information only as long as necessary for the purposes set out above and as required by law. We securely delete or de-identify information when it is no longer needed.
7. Your rights
You may request access to, correction of, or deletion of your personal information (subject to legal obligations). We may need to verify your identity before actioning requests.
9. Third-party services
Our website may link to third-party sites. Their privacy practices are governed by their own policies. We recommend you review them before providing information.
10. Contact us
Email: hello@apexlearning.com
Phone: 04** *** ***
Postal: Apex Learning, NSW, Australia